Each package comes with a specific validity period. We recognize that unexpected circumstances may arise, necessitating an extension.
We are pleased to offer an extension option of up to one month for a nominal flat fee of $28. Do reach out to us via 88606809 or hello@groundedspaces.sg.
Life has its way of surprising us, and we get it. That’s why we’ve put in place a considerate 12-hour Cancellation Policy.
If you need to cancel a session and do so at least 12 hours in advance, we’ll be happy to refund your credit promptly. We want to ensure that your commitment to your well-being is met with flexibility.
In the event of a personal medical emergency that requires a last-minute cancellation within that 12-hour window, we’ll carefully review your situation on a case-by-case basis, once we receive your medical certificate (on the same day as the late-canceled or missed class).
We’re here to support you not only on your fitness journey but also through life’s unexpected twists and turns.
Our 5-Minute Lateness Policy
We know life happens—traffic, work, or unexpected delays. To keep classes flowing smoothly and respectfully for everyone, we have a 5-minute grace period for late arrivals.
If you’re more than 5 minutes late, we’ll do our best to accommodate you into another class on the same day if space allows.
Note that peak-hour classes are often full, and if it’s the last class of the day, your credit will be forfeited.
If it’s your first time visiting, we recommend coming a little earlier so you have time to find the studio and settle in.
If you anticipate being late, drop us a message—we’ll always try our best to help.
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Getting started with us is a breeze! To sign up for our classes, you’ll need to have an account with us. You can complete this process by visiting our website at groundedspaces.sg to create an account.
Once you’re all set up, simply browse our schedule, buy a preferred package and choose your favorite classes. Booking your preferred sessions is as easy as that! We’ve designed the process to be straightforward and hassle-free so you can focus on what truly matters—your wellness journey.
If you’re new and not sure where to begin, we’ve got the perfect way to kickstart your journey with us. Introducing our “Introductory Package,” designed to help you get started on the right foot.
With this package, you have two fantastic options to choose from:
These initial sessions are a fantastic way to start your journey with us. Afterward, you’re free to decide whether you’d like to continue with group classes, one-on-one sessions, or even both – the choice is entirely yours.
Payment Options
We accept Visa, Mastercard, Amex, and PayNow.
💳 Credit card payments have a 3% service fee (charged by our payment provider).
📲 PayNow has no extra charge—text us at 88606809 for a QR code or via our booking app.
Our one-on-one private sessions are tailored with precision for guests with specific goals in mind. Whether you’re training for a special event, recovering from an injury, or simply curious about what your body can achieve, our one-on-one sessions are your personalized path to success. These sessions are all about you and your unique journey.
On the other hand, our group classes, as the name suggests, bring together a dynamic collective of 5 to 18 individuals. These classes pulse with shared energy and enthusiasm, creating a motivating atmosphere that can accommodate a diverse range of bodies in a group setting. We firmly believe that there’s no one-size-fits-all approach, and we never insist that your body conform to a certain ideal. Your well-being is our priority, and we celebrate the beauty of diversity.
If you thrive on motivation and the sense of community that comes with group classes, they are the perfect choice for you. No matter your preference, we’re here to support your fitness journey, whether it’s through personalized one-on-one sessions or the invigorating spirit of our group classes. It’s all about what works best for you and your goals.
To ensure your comfort and the best experience during your visit, we recommend the following:
We’re dedicated to making your experience as seamless and enjoyable as possible. If you have any questions or require further assistance with anything, our staff will be more than happy to assist you. We look forward to having you at our studio!
Welcome to Grounded Spaces, where your wellness journey begins in our thoughtfully designed facilities!
Water Dispenser – Stay refreshed with our water dispenser offering cold, room temperature, and hot water options—just bring your own bottle and hydrate as you flow through your practice. Our commitment to sustainability meets your hydration needs.
Changing Rooms – Prepare for your session in comfort using our two changing rooms, ensuring you have a private space to transition into your workout attire. While we don’t have shower facilities, our aim is to provide a serene environment for your practice.
Wash Sink & Mirror – For your convenience, toilets are located just outside the studio space. Need to freshen up? Our wash sink and mirror are available for a quick touch-up before or after your session.
Lockers – Keep your belongings secure in our lockers, allowing you to move freely and fully engage in your practice without any worries. We strive to offer amenities that complement your wellness journey, creating an environment where you can focus on your well-being. Welcome to Grounded Spaces, your haven for mindful movement and self-care.
1. Information We Collect
Personal details: name, contact number, email, emergency contact.
Payment details (processed securely via third-party providers, not stored by us).
Health information shared voluntarily (e.g., pregnancy status, injuries, or medical clearance) to ensure safe participation in classes.
Usage data (class bookings, attendance, package history).
2. How We Use Your Information
To manage bookings, packages, and payments.
To contact you about class updates, cancellations, or schedule changes.
To send news about studio events, workshops, or promotions (you may opt out anytime).
To ensure your safety and tailor classes to your needs.
3. How We Protect Your Information
We do not sell, rent, or share your personal data with third parties, except as required for payment processing or legal compliance.
Data is stored securely with restricted access.
4. Communication & Notifications
Important updates (class changes, waitlist confirmations) are sent via the Grounded Spaces app and/or email/SMS.
Marketing messages are only sent with your consent, and you may unsubscribe at any time.
5. Your Rights
You may request access to, correction, or deletion of your personal data by contacting us at 88606809 or hello@groundedspaces.sg.
You can opt out of promotional communications anytime.
6. Policy Updates
This policy may be updated from time to time. Any changes will be shared through the app/website.